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Gabriel Scaramelli
Gabriel Scaramelli

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Strategies for Customer Service

Customer relationship as a dating process You need your company to be known for providing excellent customer service. Everyone wants the same thing, but very few get it and can keep it, and it takes a lot of hard work and perseverance. You can have a good product, but if…

CRM

7 min read

Strategies for Customer Service
Strategies for Customer Service

Pinned

— Life without CRM

Are you living/working without a CRM?, let’s talk about you!. I know almost everybody is talking around what a marvelous world it would be if you get a CRM. …

CRM

4 min read

Life without CRM
Life without CRM

Jan 26

Citizen Devs Movement-rules have changed

Application development used to be supported in one company’s sector, with programming languages such as Java and C# serving as exclusive tools between the idea and the implementation. The creation of a new app or workflow required the help of specialized staff as gatekeepers to the keys for accessing the solution…

Business

5 min read

Citizen Devs Movement-rules have changed
Citizen Devs Movement-rules have changed

Jan 24

Citizen Developers: fresh people come to help

Team pioneers leading the way to digital transformation Citizen developers are related to: 1.People who know the organization’s processes and mostly interact with them. 2.Have the ability to address the solution to those problems without having specific technical IT knowledge. 3. …

Citizen

4 min read

Citizen Developers: fresh people come to help
Citizen Developers: fresh people come to help

Jan 21

Edge Persistence: living in the edge

You haven’t heard of “edge persistence” and want to know about it , or want to know how it is related to HarperDB. Combining edge computing with the cloud creates unique resiliency, bringing benefits to improve performance and latency. Edge computing brings compute and data storage closer to where you…

Harperdb

5 min read

Edge Persistence: living in the edge
Edge Persistence: living in the edge

Jan 20

Technical Debt: a beast to get rid of!, really?

Debt ? Someone has to pay ! And someone is waiting to be paid. Technical ? Ok, debts must be canceled with computers and robots ? If you belong to the audience I used to work with, you have heard enough of : “ Wait! Write down in our log…

Outsystems

8 min read

Technical Debt: a beast to get rid of!, really?
Technical Debt: a beast to get rid of!, really?

Jan 18

Low-Code: on a quick journey to success

In 2019 low-code was accepted as a priority by companies.(●'◡'●) In 2020, word of its importance begins to spread. Reports in 2021 indicate further growth. The journey to no-code adoption is finely linked to the digitization of processes that your company needs, such as distribution, automation and adapting to the…

Low Code

4 min read

Low Code: on a quick journey to success
Low Code: on a quick journey to success

Jan 16

Chargebee — updates to align Sales and Finance

Growth feeds complexity. It doesn’t matter if you insist on “lean” and “agile” processes, biology demonstrates the same principle and has been growing and elaborating processes for millions of years.The processes for landing the moon were less complex than your ERP may be, they take into more calculations, but processes…

Finance

2 min read

Chargebee — updates to align Sales and Finance
Chargebee — updates to align Sales and Finance

Jan 7

Freshworks Neo comes to simplify your customizations

Your company is unique and must be unique in order to grow better than your competitors. The software market creates vertical solutions trying to standardize processes for their customers. The resulting solutions are inflexible and worse, everyone has the same! Your business customers are different, your suppliers are diverse, your…

B 2 B Marketing

3 min read

Freshworks Neo comes to simplify your customizations
Freshworks Neo comes to simplify your customizations

Jan 4

Software Integration, from now until future ending

The past was promising Take a look at the successful businesses around you. All of them are highly dependent on the supporting software applications, no question. But as time goes on and technologies evolve frequently, organizations invariably end up with software built with mixed technologies and from multiple vendors. All…

Copywriting

5 min read

Software Integration, from now until future ending
Software Integration, from now until future ending
Gabriel Scaramelli

Gabriel Scaramelli

Business Consultancy

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