Chargebee — updates to align Sales and Finance
Growth feeds complexity. It doesn’t matter if you insist on “lean” and “agile” processes, biology demonstrates the same principle and has been growing and elaborating processes for millions of years.The processes for landing the moon were less complex than your ERP may be, they take into more calculations, but processes and calculations are different issues.
When processes scale within an organization, such complexities can create silos, hindering the dynamics of growth.
On a biological analogy, our bodies need the nervous system, hormones and others, to harmonize processes among several specialized organs.
Two specialized organs/sectors that drive revenues, for some reason, are isolated in the organization: Sales and Finance.
They have very specific objectives. The sales team needs to close deals, drive revenue and commissions, the finance team should account for the operations, have to ensure billing accuracy and monitor obligations.
Both need accurate information context. The finance team needs to know what contracts and discounts the sales reps can/want to offer, and the sales team needs to know if the deals won have been accounted for, collected, recognized, paid, and confirmed.
This is just an oversimplification to lay out a scenario. When sales and finance teams operate in silos, time and revenue stop in the “back and forth.”
Contracts don’t get signed, deals go cold, time slips through the fingers.
Sooner or later, inaccurate data goes around , a lot of growth potential slips through the cracks, and a competitor may be lurking and taking advantage of your company’s shortcomings
So, in order to communicate between both sectors, it is necessary to provide a bridge, an automatic integration, to improve the collaboration between people. There are many Finance products available on the market, and Chargebee are describing them in next link , enjoy !.
Dynamics GP // NetSuite // Zoho CRM // Mollie Payments
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